We at www.eliloan.com take appropriate initiatives to protect the privacy of our users and customers. All the information is provided in this section. The non-public information concerning the clients is obtained through different sources. Here we detail all the steps to ensure that your data remains in safe hands all along.
At ELI Loan, we gather different types of data from wherever necessary for offering services
To provide you with the best services, the financial position of the customer is assessed by collecting all essential information. Our endeavor is to offer you all important data, which is required to be up to date with all the new alerts.
The numerous sources we use to gather necessary information are:
• Your information is collected through your numerous application forms.
• Client information is also collected from numerous interactions with the representatives of ELI Loan.
• Conversations of the client with our customer representative are often recorded for any kind of training purpose.
• Data pertaining to your transactions is also collected.
• Data pertaining to your credit history is also collected.
• Data regarding your computer, IP address, computer’s operating system as well as browser, is recorded.
• Data that the cookies use is collected.
It is our obligation to put in efforts for the utilization of this information for your benefit.
All the essential data that we collect is set aside in a secured server. The payment transactions are also end-to-end encrypted.
These are utilized for the fulfillment of security purposes and also for personalizing the overall browsing experience of the client.
GRIEVANCE REDRESSAL CELL
We strictly follow the RBI directive and have set up an effective Grievance Redressal Cell to handle and address all manner of grievances.
We always endeavour to carry out responsible lending, whereby we give just the loan which we know you will find convenient to pay back, but also recover our dues ethically. We never believe in any manner of high-handed or coercive recovery methods.
But in case you have any complaints we will take up the matter seriously and address the issue within 5 working days.
Call us at : +91-9311-072-888
Email us at : firstname.lastname@example.org
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